Walk-In
Interview IBM India Off-Campus Hiring Drive For Freshers-2010/2011/2012/2013
Batch BE/BTech/BSc/BCA/MCA/MBA Graduates On 23rd October 2013| at Hyderabad
Career Info:-
Company Name: IBM
India
Job Location: Hyderabad
Job Role: Off-Campus
Drive
Job Experience: Freshers
- 2010/2011/2012/2013 Batch Passouts
Job Eligibility: BE/BTech/BSc/BCA/MCA/MBA
Graduates
Job Summary:
Candidate should be
a BE/BTech/BSc/BCA/MCA/MBA Graduates from a recognized university.
Any Bachelor's Degree.
Fluency In Communications Skills (both spoken and written)/soft skills.
Additional Information:
Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts.
Shifts will 24x7 in nature and can vary depending on geographies supported.
Mandatory Skills:
Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
Browser Support - Internet Explorer.
Strong computer skills required.
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Excellent oral and written communication skills.
Excellent customer service orientation.
Neutral accent.
Desired Skills:
Ability to identify basic hardware parts and aware of basic hardware concepts.
User level familiarity with at least one e-mail client - Outlook, Notes etc..
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills/probing skills, as relevant to the issue and level of the caller.
Fluency In Communications Skills (both spoken and written)/soft skills.
Additional Information:
Candidates applying and selected for the job will be expected to work in shifts - including evening and night shifts.
Shifts will 24x7 in nature and can vary depending on geographies supported.
Mandatory Skills:
Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting.
Browser Support - Internet Explorer.
Strong computer skills required.
Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN.
Excellent oral and written communication skills.
Excellent customer service orientation.
Neutral accent.
Desired Skills:
Ability to identify basic hardware parts and aware of basic hardware concepts.
User level familiarity with at least one e-mail client - Outlook, Notes etc..
Skilled in commercially standard software applications and major desktop operating systems.
Awareness of basic networking concepts and technologies.
Questioning skills/probing skills, as relevant to the issue and level of the caller.
Job Description:
Walk-In Interview IBM India Off-Campus
Hiring Drive For Freshers-2010/2011/2012/2013 Batch Pass outs
BE/BTech/BSc/BCA/MCA/MBA Graduates On 23rd October 2013 at Hyderabad.
Providing Voice support to IBM Internal End Users and External Commercial Account End Users acrossNorth America , EMEA
& AP.
The job will require you to handle inbound calls/emails/chats regarding technical issues for end users.
Remote Infrastructure support delivery.
Perform problem cause analysis.
Resolve routine customer problem.
Ability to IdentifyOpportunity &
Implement Process Improvements.
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Ability to meet a set of defined account agent productivity measurements.
Providing Voice support to IBM Internal End Users and External Commercial Account End Users across
The job will require you to handle inbound calls/emails/chats regarding technical issues for end users.
Remote Infrastructure support delivery.
Perform problem cause analysis.
Resolve routine customer problem.
Ability to Identify
Has technical experience and skills in the areas of problem determination, creativity and analysis.
Ability to meet a set of defined account agent productivity measurements.
Job Skills:
Excellent Communication skills.
Walk-In Interview
Date On 23rd October 2013 Timings: 09:00 AM
Onwards
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